Document Accessibility
Don’t Let Documents Become Barriers
Make every digital document readable, navigable, and usable—by everyone.
When Documents Exclude, Systems Break
In 2025, documents are still where many users meet services—account statements, onboarding packets, benefit claims. But when those files aren’t accessible, progress stalls.
WebAIM’s data shows that over 30% of accessibility failures stem from issues in forms, tables, and non-semantic structure—elements central to documents. PDFs with broken tags, missing alt text, or poor reading order don’t just frustrate—they exclude.
And the barriers aren’t limited to permanent disabilities. A mobile user on a crowded train. A senior citizen with low digital literacy. A parent toggling between forms while caring for a child. Situational accessibility is real. And document design must flex to match it.
What Accessible Documents Really Mean
We go beyond checklists. With support from partners like Amnet, RWS, Accessibe, and Scribely, we remediate documents with a blend of AI-assisted efficiency and human-led precision—ensuring clarity, structure, and usability.
- We support remediation for:
- PDF, Word, PowerPoint, and EPUB formats
- Section 508, WCAG 2.1 AA, and EN 301 549 alignment
- Logical reading order, semantic tagging, navigable headings
- Screen reader and keyboard compatibility
- Complex table structures and forms
- Large-format or scanned document accessibility
Why It Matters
Clarity drives usability
Cognitive accessibility isn’t about flashy visuals—it’s about removing friction. Clean structure, clear instructions, and logical flow support all users, especially those with learning differences or attention variability.
Accessibility = Autonomy
When a user can fill, read, and interact with a form independently—regardless of device or assistive tech—they’re not just served. They’re empowered.
The cost of exclusion is measurable
Inaccessible documents increase support requests, frustrate customers, and introduce legal risk—especially in finance, healthcare, and government sectors.
Who Is This For?
- Enterprises managing large volumes of customer-facing forms
- Public agencies with compliance mandates
- BFSI, Legal, HR, and finance teams generating templates
- Designers and writers building for equity
From insurance documents to enrollment packets, if your files touch people—they should include everyone.
We’ve collaborated with service providers like Amnet,Lumina, and AccessibilityOz to help teams embed document accessibility at scale—without sacrificing quality or timeline.
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